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Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Ordered insulin and was told it was on the way. A week later and no insulin at home i called.

No insulin had been sent. There was a problem with the directions. No one called us. Then when we finally get that straight we are told it will be $400 in co-pays.

So I sure just send the insulin. They charged me $835 instead. When i called i got no answers. And still no insulin.

This is not the first time they have stolen money from us. Last time it was $280.

What are you supposed to do when you have to use them because of your insurance but they steal your money. They are the ansolute worst.

Product or Service Mentioned: Optumrx Insulin Prescription Refill.

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