Not resolved

I just was switched to OptumRX, they have decided I need only 90 pills/month of a certain drug, when the prescription (for years) has been 120 pills/month. Where is the evidence for this change?

Are they the provider now? Called, got through, but she just talked over me. NO NEED TO READ PAST HERE UNLESS YOU HAVE NOTHING ELSE TO DO. Why do I have to enter 100 words?

I already said all I have to say. I could do xx's in order to fill up the space. That requirement by you all is ***.

now I am just writing to fill up the space. No one wants to read this part.

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 24, 2017.
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