OptumRx Questions and Answers
Did you have HDP ship my prescription? If so, you caused a tremedous problem.I'm unable to drive.
We live 20 miles from the Post Office, and my friend will have to leave work at least an hour early, drive home 50 miles and then take me on a 40 mile round trip just to sign for the medication. I have never had to sign before, and we have a locking mailbox, so no one can steal our mail. I am seriously upset over this.
If you didn't use HDP, I apologize. I don't remember ordering anything from anywhere else, so am sure it was Optum
Would you have a contact # or email for ORx for Diabetic supplies?I am an unfortunate customer of Optum Rx. I cannot find a valid email, or invalid email for that matter, about purchasing Diabetic test strips.
I click on the message link and nothing comes up.
A pretty clever way to sidestep customer concerns. Thank you for your assistance!
claim submissions.
I have an International Claim paid by Horizon NJ but they say I have to contact OptumRX for my prescriprion section of the claim. Not sure how to do this.
Can you help? In the past I have had the full claim paid but now it seems to have changed.