Franklin, New Jersey
Not resolved

I have been in the HealthCare service for many years and have never in my life dealt with the most incompetent people ever!!!!!!!! Several times I have ordered meds to be delivered overnight (which for them is a 3 day process) to be told SORRY they went out regular mail which takes over 10 days (really).....

I am very disappointed that UHC uses such incompetent people but I guess you get what you pay for.....which obviously is not much.

This is also why I do not like to use MAIL ORDER never had a problem with other companies. So I guess I am screwed since this is the company with UHC

Reason of review: Poor customer service.

I didn't like: Incompetent employees, Order fulfillment, Half wits.

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