OptumRx - Worst!
I absolutely hate OptumRx and wish so badly my company decides not to use them next year. Been taking mercapturine for the last 15 years and they will not fill as a 90 day supply. Never ever heard of this before. Next, they won’t fill a generic medicine that I am taking either. Something is terribly wrong with this company.
Mailed my prescriptions in and the received them on 3/14/2018. Told in afternoon on Friday 3/16/2018 that the pharmacist needed to ask my Dr a couple questions. Was told the same thing this morning. Had my Dr call them now they say I need a toxicology report before...Read more
OptumRx - Joining others calling for class action
I have already labeled this company as dangerous to your health and stability.. I have noticed a number of other consumers calling for a class action lawsuit; has anyone contacted a law firm specializing in class actions yet? Think need to go through adminitrative remedies first?
In the open enrollment period for 2017, I searched for a Part D Plan under the NJ Group Retirees Benefits whose formulary contained all my prescriptions. I chose a Horizon Blue Medicare Advantage Plan with a higher premium, but with the assurance that all my...Read more
I recently tried to fill my prescriptions through MonkeyRx 9 days ago and am still waiting for what they call Dr.s approval. Spoke with Dr.s office several times and was assured prescriptions were sent. When I speak to Optum there list of excuses is never ending. If I...Read more
OptumRx - Terrible Company
Every time you call you get a different answer and nobody seems to know what’s going on. By far the worst prescription coverage I ever had.
Truly a horrible company to interact with. They are the Rx provider on my company healthcare insurance, which is managed by United Healthcare. We switched to OptumRx this year, and it has been a disaster. If there was any way to not work with them I would. As it is, I...Read more
I first ordered from Optum over a month ago. After getting a "we're terribly sorry but it's delayed" email, I finally got my first shipment. It was incomplete. I got an email from Optum on March 13 that FIVE Rx were in the mail. Today e package arrived I got three, not...Read more
Im retired from state of N.J. fire service and are by contract guaranteed certain benifits ,never had any problem until this year when the State started using optum ,they denied every med my wife was on concerning her breathing meds .This caused us to have to purchase...Read more
I order 1 mo supply of insulin, copay is $45 instead of 3 mo supply copy $125. I choose to do this way because of my monthly budget. But these stupid people taking the order at optumrx manage to screw this up every time. This past time they ship 3 mos supply after I...Read more