filters
state:
Show
city:
Show
product:
Show

I SO agree with the complaint from JazznJavaSF. I, too, used Prescription Solutions for many years until the were taken over by OptumRx and I never - or seldom - had a problem. Now, every month I get closer to having a heart attack, panic attack, hiatal hernia...
Read more
Anonymous
Anonymous

I know it doesn't count but I care,I also understand your situation. I wish someone could change this mess,I'm basically working to pay for my health insurance so I can get m...

Anonymous
anonymous

We want to help you, because without your business, we would not have a job to go to. As a customer service rep with the company, I can assure you that we go above and beyond...

#372787
Reply to reviews
I have been dealing with these IDIOTS for way too long. However, they know they are the only game in town. Problem #1: They allege an "80-20 Rule" which DOES NOT EXIST IN ANY LAW, REGULATION, etc. I had this confirmed by "Jocelyn" after filing a formal complaint...
Read more
Anonymous
Anonymous

Count me in on the lawsuit, i'm tired of dealing with these idiots.

Anonymous
BUD

OPTUMRX - LIARS!

2.0
I didn't like
  • Illegal activities
  • Violating my doctor patient rights
#845274
Reply to reviews
OPTUM RX IS PRACTICE MEDICINE WITHOUT A LICENSE, BREACHING THEIR CONTRACT BY WAY OF BAIT AND SWITCH, AND CAUSING SEVERE PAIN AND SUFFERING BY UNESSESARY HOLD-UPS IN THEIR PRIOR AUTHORIZATION DEPT. They are denying medications previously covered, stating they are no...
Read more
Anonymous
Melissa Jiles

I have had almost every problem with Optum RX that has been posted in this thread. I too would like to actively pursue a class action lawsuit against them!!! How do we get thi...

Anonymous
Al Hough

Identical experience for my wife! Went for refill of long supported drug, usually$10. Pharmacy said no refill unless over$1000 Cash. Guess she'll have to suffer debilitating n...

1.0
I didn't like
  • Treatment and lack of solution
#988447
Reply to reviews
Sadly, we had to transfer from express scripts to this insurance company. The majority of my issues pertain to them not covering controlled substances even though I've been taking them for years with express scripts without any issues. Need your first pain med refill...
Read more
Anonymous
Anonymous

I have been getting the run around over insulin its not just pain meds. I have been without insulin for 2 weeks now because of their red tape and refusal to fill prescriptions...

1.0
#1197064
Reply to reviews
To Whom It May Concern, My husband, Christopher Minerva, was a Senior Corrections Officer at the New Jersey State Prison until he was attacked by an inmate in August of 2010. After this attack he was forced to retire due to the injuries he received. Shortly before his...
Read more
1.0
#1218206
Reply to reviews
In the open enrollment period for 2017, I searched for a Part D Plan under the NJ Group Retirees Benefits whose formulary contained all my prescriptions. I chose a Horizon Blue Medicare Advantage Plan with a higher premium, but with the assurance that all my...
Read more
alliand
alliand

I might add in addition to my previous comments, that we also make co-payments for our prescriptions. From my experience, use your local outside pharmacy (ies), not a 3rd part...

#1213001
Reply to reviews
Been dealing with my medical issues for over 20 years all of a sudden the State decided to contract this company for our medications. For the first time in 20 years i had my medications denied because they are not covered by them. They must think that they are doctors...
Read more
I didn't like
  • Lousy customer service
#1223058
Reply to reviews
I'm yet another CalPERS member with this problem. I've had an Anthem PPO plan for over ten years, and I've been taking medications requiring prior authorizations the entire time. In the past ten years, not a single one of my PAs has been denied...until now. Sure, Medco...
Read more
Anonymous
Thomas

Keep getting calls about my wife's meds from Optum Rx and they want her to speak "with a pharmacist". Get calls at least 1x per week. The "pharmacist" says his name is Sam but...

Anonymous
robert christenson

My concerns with the telephone call is that it tells you to call this number and then the woman reads the number so fast that you can only get about three of the numbers. It...

#1003115
Reply to reviews
Optum Rx blocked my pain medicine on the day I needed to fill it, this past Thursday. Ive been taking this medicine for years and now they want prior authorization. I was in so much pain and withdrawal that I paid the $724 to get it, taking my chances that it would be...
Read more
Anonymous
DH

The extra scrutiny around the pain meds could be due to the national crisis of narcotics. I'm guessing you were on some sort of narcotic due to the withdrawals that you mentio...

Anonymous
Sam

I am in your position right now also. We have been with OptumRx for the last 3 years with little issues, but I went to go fill my pain medication yesterday and they denied bo...

1.0
#1163621
Reply to reviews
Why isn't there less than 1 star? I'd like to give them a negative 10!!! Do not use this company. My Dr prescribed a new medication for me and because my insurance company denied the dosage he had prescribed my Dr began the prior authorization process to get it...
Read more
1.0
I didn't like
  • Shipped an order i had previously canceled
#1227771
Reply to reviews