Not resolved
Customer service
Diversity of Products or Services
Prescription Services
Product or Service Quality
Turnaround Time

We ordered our daughter's medicine on the 11th of Oct and 2 days later we did not receive it. We called only to find out some *** canceled the order.

We ordered it again and only 2 meds came instead of the 3 we ordered. So we reordered it. Still never came only to find out it was not in stock. So we reordered it.

Then it was suppose to be here again and it never was delivered. Called again and they said it should be here tomorrow. It is now the 24th of October. My daughter has a life threating disease and without her meds she could die.

I'm on hold with them again to complain and I've been hung up on only after holding for a manager for 20 minuets.

I called back and now am still on hold for 26 minuets!!!! This is totally BS!!!!!!!!

Product or Service Mentioned: Optumrx Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

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