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Last week I had my annual visit with my cardiologist. We were looking for a non-statin drug to treat my high cholesterol.

He recommended a product called Zetia, and he assured me that there was a generic available. This evening, I received a package from OptumRX with my $188 Zetia prescription. They told me that the generic option wasn't covered by my plan. I asked if I could return this product that has only been pulled from the package.

No. But they can offer me a $40 credit. Really? If I had the option to go to a pharmacy - my pharmacist would tell me the price of the drug - at which point, I might say, yes, that's fine.

Or no. Let me see if there are any other options.

Why can't OptumRX provide that same service? This is inane.

Product or Service Mentioned: Optumrx Zetia Prescription Refill.

Reason of review: Pricing issue.

Monetary Loss: $188.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Feb 06, 2017.
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Ventura, California, United States #1282502

My mom goes through a India Pharmacist, like the Canadian ones that are out there for her Zetia. I'm not sure if she gets a 3 or 6 month supply for close to that price but you should do some research into that.

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