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Customer service
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Prescription Services
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Beginning in December 2017, Optum RX started sending me prescriptions and randomly charging my account.In just over 2 weeks, they charged almost $800 to my account for prescriptions I told them I did not want them to fill and for prescriptions that were out of date and that I no longer take.

They left me with $52 in my account right after the Christmas holiday even after I told them not to send refills and to stop sending me prescriptions without my approval.

They sent more 3 days later, which I no longer take, and again the following week.Then they sent them all in a single bag with the 3 I did order so that once I opened it, they would not take them back and issue a refund.

Review about: Optumrx Customer Care.

Reason of review: Problems with payment.

I didn't like: Entire process and they keep debiting account without permission.


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