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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Ever since Regence made me switch from Walgreens mail order RX It has been extremely difficult and time consuming to get an RX refilled. They are not customer friendly, I have had to re-register twice, my prescriptions have someone elses name on them and other mistaken information.

I cannot trust this company that they are providing me an accurate RX. No refill reminders. PLEASE REGENCE get rid of this pharmacy! Last refill they held for a month, it was only when I called looking for refill that they told me they couldn't reach my doctor.

My doctor never had heard from them. They are horrible

Reason of review: Bad quality.

I didn't like: Mistakes, Customer service, Order fulfillment.

Company wrote 0 public responses to the review from Jul 12, 2016.
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