OptiumRx has the least user-friendly website I have ever seen. Spoke once to a representative to see whether a certain brand of glucose monitoring strips would be covered, as I LOATHE the machine I am using.
She was clueless and started telling me that, "Yes, Freestyle lancets are covered." Really? So frustrating. Makes me suspect that there could be mistakes made that might have an adverse effect on my health! We were doing just fine and totally pleased with Express Scripts.
Thanks a lot, State of New Jersey. :/ :/ :/ :/ :/ :/ Plus, every time I try to access their web site, I get a malware warning!
Product or Service Mentioned: Optumrx Website.
Reason of review: site not user friendly.