Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I have have insurance for 30 years but recently had to use OptumRx because it is my part of my retirement plan. They chose which medications they consider essential and non essential.

If you choose to resubmit the prescription it can take up to 7 days for approval. I would pay out of pocket but it’s $200. That’s a problem if the prescription is for pain.

Choose another insurance plan if you can. There is not one rating over 1 star and my guess is that if possible most of the reviewers would choose 0 stars if they could.

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Order processing issue.

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