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I order 1 mo supply of insulin, copay is $45 instead of 3 mo supply copy $125. I choose to do this way because of my monthly budget.

But these stupid people taking the order at optumrx manage to screw this up every time. This past time they ship 3 mos supply after I ordered 1 mo supply. They took without my approval $125 from my card. DON'T LET THEM KEEP YOUR CARD ON FILE, make sure optumrx has to get your approval on every transaction, have your card ready every time you call.

They will use your card like a blank check. They are so stupid they can't take a prescription order correctly.

Product or Service Mentioned: Optumrx Insulin Prescription Refill.

Reason of review: Order processing issue.

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