Not resolved
Customer service
Insurance Plans Acceptance

I attempted to order medicine on the computer and half of my meds we're not even on my list. the person on the phone said I had to call in.

What is the convenience of ordering on the computer when the site is all messed up? since 2015 prescriptions have been a mess.

Please let the consumer know when you have to call in or better yet how about repairing your web site. Thank you for allowing me to vent.

Product or Service Mentioned: Optumrx Website.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I liked: That they are professional and respectful.

I didn't like: Ordering not easy.

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