Loma Linda, California
Not resolved
Customer service
Discounts and Special Offers
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Insurance Plans Acceptance
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1 comment

Optum RX mail order pharmacy is the worse pharmacy I have ever used. If I could do it all over again, I would not use their services.

Initially I used them in an attempt to save money. Their service is so substandard that I would not use them again even if they were free. Out of five stars, I would give them 0. That's how bad they are.

I would highly recommend that you not waste your time with them.

Terrible company, awful customer service representatives. Just awful!

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

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I have been trying to get a prescription filled for my 88 year old mom since 2/4!!! It's for high cholesterol and she is long out of it.

I get a variety of excuses and was even told twice shipment was on it's way and nope, it's been put and kept on hold!!! I got a call from a manager two days ago that she was going to resolve it that next day and call me and that never happened.

This company is terrible, terrible, terrible. I wonder if people can sue them for having medication withheld because that's what I feel like doing!!!!!

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