The customer service reps lie. Nothing is Processed on time.
I have been waiting almost 2 months for a medication that I MUST HAVE on a daily basis. I'm going to look for another job not affiliated with OPTUMRx. Working with this insurance company has driven me insane. Now I need more meds for my mental health.
Thanks OPTUMRx for showing me what horrible customer service looks like. Imagine the meds they will have to pay for now.......I will be going to the Dr every time I stump my toe or sneeze or feel even slightly dizzy or tired. Surely I can get meds for for these ailments.
Bravo OPTUMRx! You gross me out.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: All of the above. Can't wait to join a class action lawsuit.
Preferred solution: Pay for my meds. Stop rejecting my Rx from my Dr. Who are you to decide what Meds I take? Shame on you. The value of my loss is my inability to work because I'm having to run in circles to get my meds. .