The customer service reps lie. Nothing is Processed on time.
I have been waiting almost 2 months for a medication that I MUST HAVE on a daily basis. I'm going to look for another job not affiliated with OPTUMRx. Working with this insurance company has driven me insane. Now I need more meds for my mental health.
Thanks OPTUMRx for showing me what horrible customer service looks like. Imagine the meds they will have to pay for now.......I will be going to the Dr every time I stump my toe or sneeze or feel even slightly dizzy or tired. Surely I can get meds for for these ailments.
Bravo OPTUMRx! You gross me out.
This reviewer shared experience about "all of the above. can't wait to join a class action lawsuit" and wants this business to "pay for my meds. stop rejecting my rx from my dr. who are you to decide what meds i take? shame on you. the value of my loss is my inability to work because i'm having to run in circles to get my meds". This person is overall dissatisfied with OptumRx. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about OptumRx.
Check out the best and the worst companies in Pharmacy category for more informed decision or compare OptumRx to other companies on our site.