Do not use their pharmacy. This company switched my medication out for medicine that has nightmare fueling reviews online because it was cheaper AFTER I request and paid for another type WITHOUT informing me.
Because of this, they went ahead and billed the insurance company and sent me the wrong brand. I called to figure out why i received the wrong medicine and they said my doctor told them to switch. They LIED. My doctor said that they didn't tell them to switch and the prescription was for that brand specifically.
After I called them out on their lie, they admitted that they sent it because it was cheaper. Now I can't go anywhere to get the correct medication because it was already filled.
Because I refuse to take this poorly rated medicine that is known to cause intense pain and skin issues, I am out my medication for 3 months. (when my next refill is) My frustration with this company can not be expressed to it's fullest in a review...
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Changed my order without permission with lied. .
Preferred solution: Deliver product or service ordered.